Please read these Terms & Conditions carefully before using pak399 or any services referenced on this platform. By accessing pak399, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use this platform.
Users must be 18 years of age or above — or the higher minimum age required by the operator's licensing jurisdiction. Users are responsible for verifying their own eligibility under applicable local law.
Each user may hold only one registered account on the operator's platform. Duplicate accounts may be suspended without notice and associated funds may be withheld pending investigation.
Identity verification is required before withdrawals are processed. Pakistani users typically submit a valid CNIC or passport. All documents must be genuine — submission of falsified documents constitutes fraud and may result in immediate account closure.
All bonuses are subject to wagering requirements, minimum odds, game contribution rates and time limits. Bonus funds may not be withdrawn until all conditions are fully met. Always read the specific bonus terms before opting in.
All transactions are processed in accordance with the operator's cashier rules. Pakistani payment references (Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah) are listed as local context only — verify availability in the live cashier before transacting.
Fraud, bonus abuse, collusion, use of automated betting tools and provision of false information are strictly prohibited. Violation of these Terms may result in immediate account suspension, voiding of winnings and referral to relevant authorities.
These Terms and Conditions ("Terms") govern your access to and use of the pak399 platform, accessible at https://pak399.cam ("the Platform", "pak399", "we", "us", "our"). By visiting, registering on, or otherwise using pak399, you ("the User", "you", "your") confirm that you have read, understood and accepted these Terms in full.
pak399 is an English-language online betting and casino information platform operated for users in Pakistan and other permitted jurisdictions. The Platform provides informational and entertainment content relating to sports betting, online casino products, payment methods, responsible gambling tools and related topics. All amounts are expressed in Pakistani Rupees (PKR) where contextually appropriate.
These Terms should be read alongside our Privacy Policy and our Responsible Gambling Policy, both of which are incorporated into these Terms by reference. If any provision of these Terms conflicts with any specific bonus, promotion or game rule, the specific rule shall take precedence in respect of that activity.
Important: These Terms were last updated on 1 January 2026. We reserve the right to amend these Terms at any time. Continued use of the Platform following any amendment constitutes acceptance of the revised Terms. Users are responsible for reviewing these Terms regularly.
For the purposes of these Terms, the following definitions apply:
pak399 operates as an informational and entertainment platform. It does not itself hold a gambling operator's license and does not directly accept bets, process deposits or manage gambling accounts on behalf of users. Users who wish to participate in online betting or casino activities do so through separate licensed operator platforms.
pak399 does not claim to be licensed, approved, regulated or endorsed by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan (SBP), any provincial authority, or any Pakistani financial institution.
Pakistan has significant gambling restrictions, including the Prevention of Gambling Act, 1977, and applicable provincial legislation. The legal status of online and remote gambling for Pakistani residents depends on the specific activity, the operator's licensing jurisdiction and applicable local law at the time of access.
This is not legal advice. Users in Pakistan are solely responsible for understanding whether their participation in online gambling is permissible under applicable local, provincial and federal law. If in doubt, seek independent legal advice before accessing any gambling services.
Where pak399 references payment providers including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah, such references are made as familiar local payment context only. None of these providers endorse, facilitate or approve gambling transactions on behalf of any operator or on behalf of pak399.
To register and maintain an account on pak399 or any associated operator platform, Users must meet all of the following eligibility requirements:
You must be at least 18 years of age, or the higher minimum age required by the operator's licensing jurisdiction, at the time of registration and at all times during which your account remains active. Underage gambling is strictly prohibited. pak399 takes this requirement seriously and age verification checks may be conducted at any time.
Being 18 years of age does not by itself make gambling lawful in Pakistan. Users must independently verify their compliance with applicable local law. The 18+ requirement is a minimum — operators in certain licensing jurisdictions may impose higher age thresholds.
Users must not access the Platform or any associated betting services from a jurisdiction where online gambling is prohibited under applicable law. It is the User's sole responsibility to verify whether their use of the Platform is lawful in their jurisdiction of residence or access.
You confirm that you are accessing the Platform in your personal capacity, that you are not acting as an agent for a third party, and that you have full legal capacity to enter into a binding agreement under applicable law.
Users who have voluntarily self-excluded from gambling platforms, or who have been excluded by an operator, must not attempt to register a new account or circumvent any self-exclusion measure. Doing so may constitute a breach of these Terms and applicable operator terms.
When registering an account, you must provide accurate, complete and up-to-date personal information. This includes your legal full name, date of birth, email address and any other information requested during the registration process. Providing false, misleading or incomplete information is a material breach of these Terms and may result in immediate account suspension.
Each User is permitted to hold only one registered account. Creating duplicate, parallel or substitute accounts — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, the operator may void any associated winnings, forfeit any bonus balances and permanently suspend all associated accounts.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your account credentials with any third party. Any activity conducted through your account using your credentials will be treated as your own activity. You should notify support immediately if you suspect unauthorised access to your account.
Accounts that remain inactive for an extended period may be subject to dormancy policies set by the operator. Applicable maintenance fees, fund transfers or account closure may occur in accordance with the operator's specific inactivity policy. Please refer to the operator's own terms for the current inactivity threshold and applicable consequences.
In accordance with the operator's licensing obligations and applicable anti-money laundering (AML) regulations, Users are required to complete a Know Your Customer (KYC) verification process before withdrawals are approved and, in some cases, before certain deposit thresholds are reached.
Typical KYC documents requested from Pakistani users may include:
All KYC documents submitted must be genuine, unaltered and legible. The name on all submitted documents must exactly match the name provided during account registration. Submission of falsified, altered, obscured or fraudulent documents constitutes a serious breach of these Terms, may constitute a criminal offence under applicable Pakistani law, and will result in immediate account closure and potential referral to relevant authorities.
Documents must be submitted exclusively through the operator's secure HTTPS verification portal. You must never transmit sensitive identity documents via email, WhatsApp, Telegram or any other unsecured channel. pak399 bears no responsibility for documents transmitted through unsecured channels.
The operator reserves the right to request additional verification documents at any time, including during routine compliance reviews, at higher transaction volumes or following unusual account activity. Failure to provide requested documentation within a reasonable period may result in account suspension.
The availability of specific deposit and withdrawal methods varies and is subject to change. Users should verify currently active payment options directly within the operator's live cashier at the time of transacting. Pakistani users may find references to familiar local payment services — including Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah — in the operator's cashier section.
Important Context: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided as familiar Pakistani payment context only. These institutions do not endorse gambling services and their listing does not imply any affiliation with, or approval of, pak399 or any operator platform.
Minimum and maximum deposit limits, expressed in PKR, are set by the operator and may vary by payment method and account status. Users should check the operator's cashier for current limits applicable to their selected payment method.
The operator may apply transaction fees to certain deposits or withdrawals. Additionally, payment providers may levy their own fees. Users should confirm all applicable fees with the operator before initiating a transaction. pak399 does not control or guarantee fee structures.
Where the operator supports PKR transactions, all deposit and withdrawal amounts will be expressed in Pakistani Rupees. Where currency conversion is required, conversion rates will be applied at the time of the transaction in accordance with the operator's currency policy.
Deposits made from payment accounts that do not belong to the registered account holder are strictly prohibited. The name on the depositing payment instrument must match the name on the verified account. Third-party deposits may be returned and the account may be suspended pending investigation.
Withdrawal requests may only be submitted by verified account holders who have completed the applicable KYC process. The name and details on the withdrawal destination account must match the name on the User's verified account. Withdrawals to third-party accounts are not permitted.
A minimum withdrawal amount, expressed in PKR, applies and is set by the operator. Users should verify the current minimum in the operator's cashier section prior to submitting a withdrawal request.
Where the User holds an active bonus with outstanding wagering requirements, withdrawals of bonus funds or winnings derived from bonus funds may be restricted until all applicable wagering conditions are fully satisfied. Attempting to withdraw before meeting wagering requirements may result in the forfeiture of bonus-related funds in accordance with the specific bonus terms.
Withdrawal processing times are not guaranteed and depend on the User's chosen payment method, the operator's internal verification queue and applicable banking processing windows. pak399 makes no representations regarding specific withdrawal processing timeframes. Users should contact the operator's support team if a withdrawal request remains pending beyond the operator's stated standard processing window.
The operator reserves the right to withhold, delay or reverse withdrawal requests where there are reasonable grounds to suspect fraud, bonus abuse, AML concerns, account compromises or other compliance-related issues. In such cases, the operator may request additional documentation before releasing funds.
All bonuses and promotional offers are subject to specific terms including wagering requirements, minimum odds, eligible games, contribution rates, time limits and maximum withdrawal limits. These specific terms are provided with each offer and must be read carefully before opting in. pak399 provides illustrative examples of bonus structures; actual current offers are confirmed by the operator at the time of opt-in.
Wagering requirements specify how many times a bonus amount (or bonus and deposit combined, depending on the offer) must be wagered before any associated winnings become withdrawable. For example, a 30x wagering requirement on a PKR 1,000 bonus requires PKR 30,000 in qualifying wagers before withdrawal of bonus winnings is permitted. Not all game types contribute equally to wagering requirements — typically, slots contribute 100% while table games and live dealer products contribute at a lower rate.
Unless stated otherwise, promotional offers are limited to one per User, per household address and per device. Attempts to claim the same promotion multiple times using different accounts constitutes bonus abuse and may result in voiding of all associated winnings and permanent account suspension.
The operator reserves the right to modify, suspend or withdraw any bonus or promotional offer at any time. Bonuses already in progress at the time of a promotion's withdrawal will be honoured subject to the original terms of that offer.
Where the operator accepts cryptocurrency deposits (such as BTC or USDT), specific bonus terms applicable to cryptocurrency transactions will be detailed in the relevant offer's terms. Cryptocurrency values are subject to market volatility and conversion rates applicable at the time of deposit.
The operator reserves the right to decline, limit or void any bet at its discretion, including in cases of suspected fraud, odds pricing errors, or where regulatory constraints apply. A bet is not accepted until a confirmation reference has been issued to the User.
Where odds are published in error — including manifest errors resulting from technical faults — the operator reserves the right to void bets placed at incorrect odds and to return the original stake. This applies to Pakistan cricket markets, PSL T20 fixtures, ICC tournament markets, football and all other available sports.
In the event that a match, fixture or event is cancelled, postponed or abandoned before the relevant result is determined, bets will be settled in accordance with the operator's specific event rules, which may include returning stakes or applying dead-heat rules. Rules for Pakistan cricket and PSL matches — which may be affected by weather, pitch conditions or DLS methodology — are governed by the operator's cricket betting rules.
Live betting markets are available on selected events including Pakistan cricket and PSL T20 games. In-play odds update in real time and bets are accepted subject to the current live odds at the time of confirmation. The operator may suspend live markets at any time during an event.
The operator may apply maximum single-bet and maximum payout limits. Users should review the operator's current maximum payout policy, expressed in PKR, before placing high-value wagers.
The following conduct is strictly prohibited and will result in account suspension, voiding of winnings and, where applicable, referral to relevant law enforcement or regulatory authorities:
All content published on pak399 — including text, graphics, logos, icons, images, data compilations and software — is the intellectual property of pak399 or its content licensors and is protected by applicable copyright, trademark and intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable licence to access and view Platform content for personal, non-commercial purposes only. No content may be reproduced, redistributed, sold, published, broadcast or stored in any form without prior written permission from pak399.
The pak399 brand name, logo and associated trademarks are the property of pak399. Unauthorised use of these marks is strictly prohibited.
pak399 collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference and should be read alongside them. Personal data — including registration details, KYC documents, transaction history and usage data — is processed strictly for the purposes of account management, legal compliance, fraud prevention and platform security.
pak399 does not sell User personal data to unauthorised third parties. Data may be shared with the operator, licensed payment processors, identity verification providers and regulatory authorities where required by applicable law.
Users have rights in relation to their personal data under applicable data protection law, including the right to access, correct or request deletion of their data, subject to applicable legal retention requirements. To exercise these rights, please contact us at the support email address listed in Section 18.
pak399 is committed to promoting responsible gambling. Gambling should be an entertainment activity conducted within personal financial limits. We strongly encourage all Users to use the responsible gambling tools available through the operator's platform, including deposit limits, loss limits, session time reminders and self-exclusion options.
Users who believe they may have a gambling problem should seek help immediately. Responsible gambling resources are available — please visit our dedicated Responsible Gambling page for guidance on available tools and support information.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves risk. Past outcomes do not predict future results. Never gamble money you cannot afford to lose. Local laws in Pakistan may restrict gambling.
pak399 is an informational and entertainment platform. Content published on pak399 does not constitute gambling advice, financial advice, investment advice or legal advice. Users rely on Platform content at their own risk.
While pak399 makes reasonable efforts to ensure the accuracy of information published on the Platform, we do not warrant that all content is complete, accurate, current or error-free. Odds figures, bonus amounts and payment method details are subject to change without notice and should be verified directly with the relevant operator.
To the fullest extent permitted by applicable law, pak399 excludes all liability for any loss or damage arising from: (a) reliance on content published on the Platform; (b) User participation in gambling activities; (c) technical failures, service interruptions or data errors affecting the Platform; (d) losses arising from betting decisions made based on Platform content; or (e) any third-party conduct including operator actions, payment provider delays or data breaches attributable to third-party systems.
pak399 does not guarantee uninterrupted or error-free access to the Platform. Scheduled or emergency maintenance, network issues or force majeure events may cause temporary unavailability. pak399 accepts no liability for losses attributable to Platform downtime.
pak399 reserves the right to amend, update or replace these Terms at any time. Amended Terms will be published on this page with an updated effective date. Where material changes are made, pak399 will endeavour to provide reasonable notice to Users via a prominent site notice or by email to the registered address where practicable.
Continued use of the Platform following the publication of amended Terms constitutes acceptance of the revised Terms. Users who do not accept amended Terms must cease using the Platform and may request account closure.
These Terms are governed by and construed in accordance with the laws applicable to the jurisdiction in which the operator is licensed and incorporated, as specified in the operator's own terms and conditions. pak399, as an informational platform, does not itself select or impose a governing law in relation to gambling transactions.
Users in Pakistan are reminded that local law — including the Prevention of Gambling Act, 1977 and applicable provincial legislation — may affect their rights and obligations in relation to online gambling. This is not legal advice.
Any disputes arising from use of pak399's informational content should be directed to the support address in Section 18. Disputes arising from betting transactions or account decisions are governed by the operator's own dispute resolution process.
If you have any questions about these Terms & Conditions, or wish to exercise any rights in relation to your account or personal data, please contact the pak399 support team using the details below. Please note that the support email address is displayed as plain text — it is not a clickable link.
Support Email:
[email protected]Live Chat: Available via your logged-in account dashboard. Response times vary — typically within a few minutes during active support hours, as stated by the operator.
Cities Served: Karachi · Lahore · Islamabad · Rawalpindi · Faisalabad · Multan · Peshawar
Please include your registered account details, the nature of your query, and any relevant reference numbers in your correspondence to enable our team to assist you efficiently.
We recommend reading our Privacy Policy and Responsible Gambling guide alongside these Terms — together they give you the complete picture of how pak399 works and how to stay in control.
🔞 18+ only. Gambling involves risk. Local laws may restrict gambling in Pakistan. Please play responsibly.